SYDNEY (Reuters) – Australia and New Zealand Banking Group Ltd said it would make 16 changes to its business, including dropping default charges on drought-hit farmers, in response to the recommendations of a scathing inquiry into the financial sector.
Australia’s fourth-largest bank by assets said it will also drop dishonour fees from pensioners’ accounts and behave as a model litigant in cases involving small businesses, among other changes. The lender did not say whether the moves would have a financial impact.
A powerful inquiry into Australia’s finance sector, called a Royal Commission, found widespread misconduct and poor treatment of customers driven by greed, but did not recommend any structural changes to the industry.
Fusion Media or anyone involved with Fusion Media will not accept any liability for loss or damage as a result of reliance on the information including data, quotes, charts and buy/sell signals contained within this website. Please be fully informed regarding the risks and costs associated with trading the financial markets, it is one of the riskiest investment forms possible.
Source: Investing.com