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Sunday, February 25, 2024

Senior Appointment Set to Strengthen Aftersales Support at Pro-Align

Senior Appointment Set to Strengthen Aftersales Support at Pro-Align

As part of its ongoing programme to further strengthen its support for workshops around the UK, premium garage equipment supplier, Pro-Align, has appointed Kasia Rzepka to the newly created role of head of operations.

In the senior management role, Kasia will oversee the company’s aftersales and engineering teams of around 25 people, with an aim of delivering 100 percent customer satisfaction.

“Pro-Align is a great company but also one with massive opportunities,” comments Kasia Rzepka, head of operations, Pro-Align. “Under its new ownership, the company has some incredibly exciting and ambitious growth plans, but these are totally reliant on delivering the very best levels of customer service and care within the industry. I’m ambitious and like a challenge, so this feels like the ideal fit for both me and for Pro-Align and I look forward to making a real difference to customers across the whole of the UK.”

Kasia is no stranger a busy role within the automotive industry, having previously held and excelled in the position of operations and assistant general manager for Manheim Auctions, as well as a logistics operations role with DHL. Indeed, while in these roles she won an internal Employee of the Year award and was also a shortlisted finalist in two other national automotive awards.

“Already, Kasia has made a great first impression and an immediate impact to the business,” said Clive Seabrook, CEO, Pro-Align. “I am confident we have managed to appoint someone who shares our vision and commitment to delivering the very best levels of care and attention to our customers and I wish her every success in the role.”

Outside of work, Kasia is big sports fan, and in particular basketball, which she even played to national level. She also enjoys travelling with her family and immersing herself in different cultures.

To discover more about Pro-Align’s products and commitments to supporting its worksop customers, visit www.pro-align.co.uk.

Source: Tyretradenews

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